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UPDATE – Our items are still all made to order and due to a high volume of orders with reduced capability during COVID-19 dispatch time can now be up to 15 working days (Mon- Fri). Your order will most likely be dispatched quicker than this but please be aware of this timeframe.
During this uncertain and difficult time we are lucky enough to have the ability to work from home. While postal services allow we will continue to make and ship orders, however we will be making a few small changes to the way we do business to stay in line with the governments guidelines and keep our customers and ourselves safe.
We will only be shipping orders out once a week, we will use the Royal Mail click and drop service or a courier that collects so we come in contact with as little people as possible. Unfortunately this means there may be slight delays in receiving your order but we aim to make and despatch all orders within 12-15 working days (Mon-Fri).
Shipping Internationally may take a little longer than usual due to the recipients countries laws and regulations surrounding the global pandemic. Tracking information will be provided as soon as possible so customers can be notified of any delays.
Usual shipping times within the United Kingdom
Free shipping over £50.00 (only available to the UK) will be sent Royal Mail first class. Proof of postage will be obtained but we cannot be held responsible for lost or stolen packages.
All items will be sent by Royal Mail and will be delivered within 5 – 10 working days from order. If you are not at the shipping address at the time of your delivery you will be left a calling card which will enable you to collect your goods from your local post office.
Please contact us directly to enquire about next day or courier delivery.
Your order will be sent by Air Mail (Royal Mail) and will arrive within 10-15 working days.
Please email firstname.lastname@example.org for any queries relating to postage and delivery.
Christmas Delivery and cut off Dates
For delivery before Christmas orders need to be placed before the below dates.
UK – 3rd December
International – 28th November
Our sewing studio will be closed from the 20th December until the 3rd January 2022. All orders placed within this time period will be made and shipped on our return.